Privacy policy

Last updated: 27 April 2026

1. Data controller

In accordance with Regulation (EU) 2016/679 (GDPR) and Spanish Organic Law 3/2018 of 5 December, on the Protection of Personal Data and guarantee of digital rights (LOPDGDD), the following information is provided:

• Controller: Serigrafía Artebe S.L.
• Address: Txorrierri Etorbidea, 20 — 48180 Loiu (Bizkaia)
• Email: artebe@serigrafiaartebe.com
• Phone: 944 710 351

2. Purposes of processing

We process your personal data for the following purposes:

• Respond to your requests for information, quotes and service contracting.
• Manage the contractual and commercial relationship with clients.
• Send commercial communications about our services, provided that the data subject has consented.
• Comply with applicable legal obligations.

3. Legal basis

The legal basis for processing is:

• Consent of the data subject when contacting us via the web form.
• Execution of a contract to which the data subject is a party.
• Compliance with legal obligations applicable to the controller.
• Legitimate interest in managing the commercial relationship.

4. Data retention

Personal data will be kept for as long as necessary to fulfil the purpose for which it was collected and to determine any potential liabilities that may arise from such purpose and the processing of the data. Applicable archive and documentation regulations will apply, including tax and commercial regulations.

5. Recipients and transfers

Data will not be shared with third parties, except as required by law. Data may be communicated to processors providing the service (hosting providers, management tools, tax and accounting advisors), always with appropriate safeguards.

No international data transfers outside the European Economic Area are carried out.

6. Rights of the data subject

Any person has the right to:

• Access their personal data.
• Rectify inaccurate data.
• Erase the data when it is no longer necessary.
• Restrict processing in certain circumstances.
• Object to processing on grounds relating to their particular situation.
• Data portability.
• Withdraw consent at any time.

To exercise these rights, contact artebe@serigrafiaartebe.com with “Data protection” in the subject line, attaching a copy of your ID document.

You also have the right to lodge a complaint with the Spanish Data Protection Agency (www.aepd.es) if you consider that the processing does not comply with the regulations.

7. Security measures

We have implemented the necessary technical and organisational security measures to ensure the confidentiality, integrity and availability of the data, preventing alteration, loss, unauthorised processing or access.

8. Changes to the privacy policy

We may modify this policy to adapt to legal or case-law changes. The version in force will always be the one published on this website.